Appointments

The reception staff are available between 8.00am and 6.30pm to make your appointment. Appointments can be made in person at the reception desk or by telephoning the surgery on : 02392 851199 / 02392 820500.

All consultations are by appointment only. We offer over 450 appointments each week.

For routine appointments, which can be made up to eight weeks in advance, we would appreciate you telephoning after 10.00am.

Extended Hours: The medical centre now offers appointments on Saturday mornings. these are pre-booked appointments between 08:00 and 12:00.

There is no telephone access and only limited reception services on a Saturday morning. 

Urgent appointments: If you have a condition that can not wait please call the reception on 02392851199. A member of the clinical team, normally a GP will call you back.

Please do not use urgent appointments for medically non-urgent matters. If you are unsure whether or not you need and urgent appointment, please speak to one of our receptionists who will be able to advise you. Some examples of problems that are not suitable for the duty Team are below:

· Sick notes

· Repeat Prescriptions

· Ongoing medical conditions

 

IF YOU CANNOT KEEP YOUR APPOINTMENT PLEASE LET US KNOW IN ADVANCE SO THAT WE CAN GIVE IT TO SOMEONE ELSE.